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City of Malibu Emergency Services
Thursday March 26th, 2020 :: 10:19 a.m. PDT

Advisory

UPDATE 3/26, 10 AM - Woolsey insurance protections. Mortgage grace period. SCE relief for bills.

UPDATE 3/26, 10:00 AM – Update on Woolsey Fire Insurance Claims from the California Department of Insurance. Banks offer 90-day grace period for mortgage payments. Coastal Commission cancels April 15-17 meeting. LA County Public Health Officer issues new guidance for those who are ill or were exposed to COVID-19. Deadline for Real ID extended to October 2021. SCE announces additional electricity bill relief. Federal resources for reporting fraud and more. Stay safe at home.

Malibu City Hall is closed. However, essential City staff, including the Emergency Operations Team, are working remotely. The Emergency Operations Center (EOC) was activated on March 13 and is operating 7 days a week. Staff is answering the City’s main phone line (310-456-2489) but, due to the high number of calls, it is recommended that residents email [email protected] for the quickest response. Thank you for your patience – we will respond as quickly as possible.

WOOLSEY FIRE INSURANCE CLAIMS UPDATE FROM THE CALIFORNIA DEPARTMENT OF INSURANCE
In response to requests from the City of Malibu City Manager Reva Feldman, Senator Henry Stern and Assemblymember Richard Bloom, the California Department of Insurance (CDI) has provided helpful information on insurance protections in place for victims of the Woolsey Fire and other wildfires since September 21, 2018. On November 5, 2019, CDI Commissioner Ricardo Lara issued a Notice to insurance companies, adjusters, and brokers, explaining California Laws pertaining to residential property policies, including those related to a declared State of Emergency. That Notice was preceded by another Notice dated September 10, 2019 that outlined a 36-month additional living expenses requirement. Read the complete notices here:
September 10
https://www.insurance.ca.gov/0250-insurers/0300-insurers/0200-bulletins/bulletin-notices-commiss-opinion/upload/PertainToResidentialPropertyInsurancePoliciesIncludingThoseRelatedToADeclaredStateOfEmergencySB-240.pdf
November 5
https://www.insurance.ca.gov/0250-insurers/0300-insurers/0200-bulletins/bulletin-notices-commiss-opinion/upload/PertainToResidentialPropertyInsurancePoliciesIncludingThoseRelatedToADeclaredStateOfEmergencySB-240.pdf
The notices explain that California Insurance Code Section 2051.5 includes two sections providing wildfire victims with 36 months, plus extensions, for getting both Replacement Cost and Additional Living Expenses. https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=2051.5.&lawCode=INS
For additional wildfire resources from CDI visit: https://www.insurance.ca.gov/01-consumers/140-catastrophes/WildfireResources.cfm

UPDATE ON STATE PARKS AND BEACH PARKING LOT CLOSURES
Parking lots are the State Parks and Beaches in the City including the Malibu Pier remain closed. In addition, the pier is closed to pedestrian traffic at the western most point of concession restaurant. The City of Malibu deployed changeable message signs to instruct visitors of the closures and State Parks has committed to deploying additional peace officers for the weekend (March 28-29).
MAJOR BANKS OFFER 90-DAY GRACE PERIOD FOR MORTGAGE PAYMENTS
On March 25, Governor Gavin Newsom announced mortgage relief for Californians affected by COVID-19. Eligible homeowners would be able to defer mortgage payments for at least three months. The relief package included Wells Fargo, U.S. Bank, Citi Bank and J.P. Morgan Chase, as well as 200 state-chartered banks and credit unions. https://www.gov.ca.gov/2020/03/25/governor-gavin-newsom-announces-major-financial-relief-package-90-day-mortgage-payment-relief-during-covid-19-crisis/

REAL ID DEADLINE EXTENDED
The U.S. Department of Homeland Security is extending the REAL ID enforcement deadline beyond the current October 1, 2020 deadline. The new deadline for REAL ID enforcement is October 1, 2021. The REAL ID will be required identification to board domestic flights, military bases and most federal facilities.

COASTAL COMMISSION APRIL 2020 MEETING CANCELLED
On March 25, the Coastal Commission announced that the Commission Meetings scheduled for April 15-17 have been cancelled. The Commission is working to develop the structure and procedures for a remote or virtual meeting in order to assure the health and safety of the public, commissioners, and staff for the May meetings. The Commission’s virtual offices remain open. www.coastal.ca.gov

LA COUNTY PUBLIC HEALTH OFFICER TO ISSUE NEW ORDERS WITH GUIDANCE FOR SICK OR EXPOSED
The LA County Public Health Officer announced today that new Health Officer Orders will be issued providing guidance for individuals who test positive for COVID-19, those who are told by a clinician they are presumed to be positive for COVID-19, and those who have been in close contact with someone who is positive or presumed positive. Details at http://publichealth.lacounty.gov/phcommon/public/media/mediapubhpdetail.cfm?prid=2282

SCE OFFERS ADDITIONAL ELECTRICITY BILL RELIEF
SCE announced additional electricity bill relief measures available to customers impacted by COVID-19. Relief measures include flexible payment plans, grant assistance and discounts. The one-stop shop for customers to take advantage of these measures is the SCE bill payment assistance call center at 800-655-4555. Disconnections for non-payment and late fees have been suspended.

FOOD AND FINANCIAL RESOURCES
• A list of local non-profits providing assistance is available on the City website at: https://www.malibucity.org/994/Resources---Individuals.
• If you need assistance with food or supplies, contact the City at (310) 456-2489.
• To apply for Unemployment Insurance, Disability Insurance or Paid Family: visit LA County one stop for financial resources: https://covid19.lacounty.gov/covid19-news/financial-resources-for-residents-impacted-by-covid-19/ or go to: https://edd.ca.gov
• To Apply for Small Business Administration Disaster Loans go to: https://disasterloan.sba.gov/ela or call (800) 659-2955

FEDERAL RESOURCES FOR REPORTING FRAUD, AMERICANS OVERSEAS, AND MENTAL HEALTH SERVICES The Federal Government has provided online and other resources for Americans during the COVID-19 crisis. The official federal website is www.Coronavirus.gov.
Residents may report disaster fraud by calling 866-720-5721 or by email to [email protected]. Americans currently overseas who need assistance getting home can enroll in the US Dept of State’s Smart Traveler Enrollment Program at https://step.state.gov/. Americans needing mental health or substance abuse assistance can contact the Federal Substance Abuse and Mental Health Services Administration’s national hotline at 800-662-HELP (4357).

UNITED WAY LA ACCEPTING DONATIONS TO NEW PANDEMIC RELIEF FUND
United Way of Greater Los Angeles announced the creation of the Pandemic Relief Fund to support LA County’s unsheltered residents who are especially vulnerable to the coronavirus, as well as low-income individuals, students, and families at imminent risk of homelessness and hardships due to health and economic impacts of coronavirus. To donate or find more info, go to www.UnitedWayLA.org.

STUCK AT HOME? FILL OUT YOUR 2020 CENSUS FORM ONLINE!
Every 10 years, the US Census Bureau undertakes the mammoth task of counting all the people residing in the United States. This count affects the allocation of funding for our community’s public resources (e.g., roads, hospitals, schools), how we plan for the future, and our voice in government. The 2020 Census is happening now, and it’s the first one available online and over the phone. In this time of “Stay at Home” and social distancing, residents have the perfect opportunity to complete their 2020 Census form and help our community make a lasting difference for the next decade. Let’s make sure every individual in Malibu is counted! Go to https://2020census.gov.

SOME STORES ASKING CUSTOMERS TO TEMPORARILY STOP BRINGING REUSABLE BAGS
Some stores, both local and across the country, are beginning to ask shoppers to temporarily not use reusable bags as a way to reduce potential COVID-19 contamination. Residents who bring reusable bags to the grocery store are urged to wash them after every use and offer to bag their own groceries out of consideration for the health of grocery store workers. However, all shoppers should comply if the store employee requests that only store-supplied bags be used based on direction from store management.

CITY LAUNCHES VIRTUAL RECREATION CENTER
In keeping with the Community Services Dept’s commitment to provide resources to help the community maintain healthy lives and mental wellness while they stay home together, it has launched the Virtual Recreation Center to bring fitness, arts, education, and enrichment programs and resources into the homes of Malibu’s families. Visit www.MalibuCity.org/VirtualRec.

CITY REMINDS RESIDENTS HOW TO PROTECT SEPTIC SYSTEMS
Residents whose homes use Onsite Wastewater Treatment Systems (OWTS), also known as septic systems, should avoid flushing disposable wipes and certain other harmful items down the toilet. Many types of personal wipes and solid hygiene products do not fall apart in buildings’ drainpipes, and can clog septic system pipes and pumps. Under “Safer at Home” orders, Malibu residents are spending more time in their homes and using more potentially harmful products, all of which increases the need for residents to keep a closer eye on their septic systems. For additional information on the care and maintenance of septic systems/OWTS, visit www.epa.gov/septic/how-care-your-septic-system. To report problems with any septic system in the City, call 310-456-2489, ext. 390 (or ext. 311 after hours) or email [email protected].

LATEST COVID-19 STATISTICS
County of Los Angeles: http://publichealth.lacounty.gov/media/Coronavirus/
State of California: https://www.cdph.ca.gov/Programs/OPA/Pages/New-Release-2020.aspx

CITY OF MALIBU
City Hall, the Senior Center, and all City parks, including restroom facilities, are closed. Essential City staff are working remotely. Residents wishing to contact City staff may do so by calling departmental extensions or emails:
-- Planning – 310-456-2489, ext. 485 or email [email protected]
-- Building Safety – 310-456-2489, ext. 390 or email [email protected]
-- Public Works – 310-456-2489, ext. 391 or [email protected]
-- All other City business – 310-456-2489, ext. 392 or [email protected]

Dial-a-Ride is operating for seniors needing transportation to medical appointments or other necessary locations. Reservations can be made by calling 424-346-8444. Dial-a-Ride program hours are Monday through Wednesday, 8:00 AM to 5:30 PM, and Thursday and Friday, 8:00 AM to 4:00 PM.

SPANISH LANGUAGE EMERGENCY INFORMATION
The City of Malibu will publish emergency information about the Coronavirus on the City website: www.MalibuCity.org/Coronavirus. Residents and businesses are asked to share emergency information with their Spanish- speaking staff and contractors.

La ciudad de Malibú publicará todas las alertas de emergencia sobre el coronavirus en el sitio web de la ciudad: www.MalibuCity.org/Coronavirus.

CORONAVIRUS PREPAREDNESS AND RESPONSE
The City of Malibu continues to monitor the status of the Coronavirus and implement measures to protect public health and safety and is doing everything possible to support vulnerable community members.  The City continues to follow the recommendations of the Los Angeles County Department of Public Health (LADPH), California Office of Emergency Services (CALOES) and the Centers for Disease Control and Prevention (CDC), and is taking steps to reduce the likelihood of community spread. 

All Residents should be complying with the State’s “Stay at Home” order, and leaving their homes only to conduct essential business, such as grocery shopping, medical appointments. Residents should also connect with neighbors, particularly seniors or those with underlying health conditions, to see if they need help in any way.
 

Address/Location
City of Malibu Emergency Services
23825 Stuart Ranch Rd
Malibu, CA 90265

Contact
Emergency: 9-1-1
Non-emergencies: 310-456-2489

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