Full Notification

The Hayward Police Department has received several questions about COVID-19 and our response to calls for service. Please be assured that we will continue to stay committed to keeping our Hayward community safe.

In trying to reduce the spread of COVID-19, there will be some temporary changes in service from us.

When you call the police department for non-emergency calls, our dispatchers will inquire about flu-like symptoms.

If face-to-face interaction is required, our officers may ask to meet you outside versus inside or call you and take a police report over the phone. In certain instances, you may be encouraged to complete a report online. This change for non-emergency calls for service will be limited in duration.

Please call 9-1-1 for emergency situations (life or death), dispatchers and officers will respond like normal and you can expect officers to be utilizing their personal equipment like gloves, glasses, and masks. We need to stay healthy as an essential working group and we want to keep you safe as much as we can.

Remember that public safety is our top priority and we want to ensure we are doing our part to minimize the spread of COVID-19.

For more information on COVID-19, updates for the City and Alameda County Department of Public Health, and additional resources, go online to:
https://www.hayward-ca.gov/discover/news/mar20/covid-19-updates-city-hayward

To file an online report, you can visit our website at:
https://www.hayward-ca.gov/police-department/public-services/file-police-report