Full Notification

Dear North Aurora Community,

The health and safety of all North Aurora residents and community is the Village of North Aurora’s highest priority. On behalf of myself, the Village Board and Village staff, we are committed to providing essential Village services while also engaging in best practices to minimize the spread of COVID-19 and protect both our residents and staff.

Beginning Wednesday, March 18, 2020, at 8:00 am, the Village Hall and Public Works buildings will close to the public with an anticipated reopen date of Monday, April 6, 2020. The North Aurora Police Department lobby will remain open. I want to assure you, Village employees are still here and the Village is functioning so we can continue to best serve our community and provide all necessary services to residents while keeping our staff safe and preventing additional contact.

Any service provided to you at Village Hall can be done by phone or email with the exception of garbage stickers; please see the necessary contact phone numbers below so we can best assist you. Regarding garbage stickers, there are other locations throughout North Aurora that they can be purchased from; please visit our website for a full list. Items like water bills or permit fees can be paid over the phone. We will be monitoring our water bill drop box outside of Village Hall where you can also deposit permits and other documents at this time for our staff to receive and process. Village staff is available Monday – Friday from 8:00 am to 4:30 pm electronically to assist you and answer your questions and concerns.

We are in an unprecedented time. We must all do our best to follow the Centers for Disease Control (CDC) guidelines, which call upon us to begin “social distancing” and limiting our exposure, as well as direction and guidance provided by both Federal and State agencies. As a local government, it is our responsibility to lead by example and help alleviate the effects from COVID-19.   We are continuing to work with the Kane County Health Department and we will continue to evaluate the situation to keep you informed as new information and updates become available.

I encourage you to visit our Village of North Aurora Facebook page (www.facebook.com/villageofnorthaurora) and also our website (www.northaurora.org) where we will communicate any updates or changes.

We know that this is an uncertain time for many, but please rest assured that the Village of North Aurora will do all we can to continue to best serve our community and to keep it safe. Please continue to look out for one another, to engage in best recommended health practices, and be considerate and kind. We are all in this together and together we will get through this.

Thank you and God bless.
Mayor Dale Berman

Village Phone Numbers
Village Hall Main Line (Including Public Works): 630-897-8228
Community Development: 630-897-1457
Police Department: 630-897-8705