Full Notification

In light of the evolving situation regarding the Coronavirus (COVID-19), effective immediately, patrol officers will be responding by phone for non-emergency situations which can be possibly resolved over the phone. Upon calling the non-emergency number 817.491.6052, an officer will speak with you, take a report, and/or provide you with additional resources – the same as they would in-person.

The Roanoke Police Department has been closely monitoring the evolving situation regarding COVID-19, and we recognize that social distancing is strongly recommended by the Centers for Disease Control and Prevention (CDC) to prevent the spread of this virus. This new protocol will limit the risk of exposure from coming into direct contact with residents or entering residents homes. Our goal is to proactively protect both our residents and our officers from potentially exposing each other. However, an officer my still be dispatched to your location depending on the circumstances.

As always, if you have an emergency, please do not hesitate to call 911. Our officers will continue to respond in-person for emergency situations, including the following (this is not an all-inclusive list):

· Assaults
· Domestic Disturbances
· In progress thefts, burglaries and robberies or situations that just occurred
· Major accidents with road blockage or injuries
· Missing persons
· Fights in progress
· Injury to child/elderly/disabled
· Intoxicated drivers or people
· Welfare concerns
· Any in-progress calls that have a potential of risk to life or safety

Thank you in advance for helping us through this temporary response protocol. We appreciate the public’s understanding of our need to limit face-to-face contacts at this time for the benefit of all.