Full Notification

Out of caution and in an effort to follow the recommendations from Denton County in response to the public health emergency declaration stemmed from COVID-19, the City of Roanoke will be making a number of changes to facility hours and operations effective Tuesday, March 17 through Sunday, March 29:
 
Roanoke City Hall: Remains open at this time. 

• Utility Billing: Payments via phone, website, ACH withdrawal and drop box use are highly encouraged to reduce social interaction.
  • Issues making an on-time payment will be reviewed on a case-by-case basis. For more information, contact the utility billing office at 817-491-2411.  
• Permits: Applications submitted online and payments via phone are highly encouraged to reduce social interaction.
  • Pre-construction meetings to be held by conference call.

 
Roanoke Municipal Court: Remains open at this time.

• Public court dockets scheduled for March 24, March 26, April 7 will be rescheduled for a later date.
• Payments via phone and website are highly encouraged to reduce social interaction.

 
Roanoke Police Department: Remains open at this time. 

• Highly encourage the public to call the station versus visiting to reduce social interaction.

 
Roanoke Fire Department: Station doors will be closed to the public to protect the EOC. 

• Station tours, CFA, ride-outs, awards banquet all postponed until further notice.

 
Roanoke Public Library: Closed through Sunday, March 29.

• Library will exercise a grace-period on returns until further notice.
• Library drop-box still accessible. 

 
Roanoke Recreation Center: Closed through Sunday, March 29.

• All scheduled classes/programming canceled. 

 
Roanoke Community/Senior Center: Closed through Sunday, March 29.

• Metroport Meals on Wheels will have drive-thru lunch service for seniors Wednesdays at noon.

 
Roanoke Visitor’s Center & Museum: Closed through Sunday, March 29.
 
Roanoke Public Works: 

• Dumpster closed to the public through Sunday, March 29.

 
City Parks: OPEN
 
City Meetings: Meetings of the Roanoke City Council, as well as city boards and commissions, will continue as scheduled. Meeting minutes will be available online. 
 
City Events: CANCELED including Roanoke’s Easter EggAPalooza on April 4 and the Roanoke Roundup on May 2. POSTPONED events include the Evenings on Oak Street Spring concert series and the Roanoke Farmers Market (dates TBD). 
 
Non-City Events: Non-city private events have been canceled through the 1^st week of June. Requests to host special events on City property are not accepted at this time. 
 
For more information regarding novel coronavirus activity in the United States, please visit the following websites: 
o   Center for Disease Control: https://www.cdc.gov/coronavirus/2019-ncov/index.html
o   Texas Health and Human Services: https://dshs.texas.gov/coronavirus/
o   Denton County Public Health: https://dentoncounty.gov/Departments/Health-Services/Denton-County-Public-Health.aspx
 
If you have questions, please call the Denton County Coronavirus Hotline at 940-349-2585.