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County of Marin Office of Emergency Management
Saturday October 26th, 2019 :: 08:20 p.m. PDT

Advisory

Public Safety Message for Marin County Public Safety Power Shutoff

Public Safety Message for Marin County Public Safety Power Shutoff – October 26th, 2019

Making Emergency Calls When Cell Towers Lose Power
During a Public Safety Power Shut Off cell towers may lose battery power after a prolonged period of time.   
In the case of an emergency where your cell phone will not dial 9-1-1:

  1. Land line phones will still call 9-1-1
    (VoIP internet phones will not work).
  2. Fire Stations and Marin County Sheriff Substations have phones with direct connection to emergency dispatch.
  3. Find your closest local Public Safety Facility. If no one is at the first one you go to (might be on an emergency call, etc.) Please try the next facility closest to you.
Here is a list of Public Safety Agency buildings throughout Marin County:
Belvedere Police – 450 San Rafael Avenue, Belvedere
Central Marin Police – 250 Doherty Drive, Larkspur, 
Fairfax Police – 144 Bolinas Road, Fairfax
Marin County Sheriff (Main Office) – 1600 Los Gamos, San Rafael 
Marin County Sheriff (Point Reyes) – 101 4th Street, Point Reyes Station
Marin County Sheriff Southern Station – 850 Drake Avenue, Marin City
Mill Valley Police – 1 Hamilton Drive, Mill Valley
Novato Police – 909 Machin Avenue, Novato
Ross Police – 33 Sir Francis Drake Blvd, Ross
San Rafael Police – 1400 Fifth Avenue, San Rafael
Sausalito Police – 29 Caledonia Street, Sausalito
Tiburon Police – 1155 Tiburon Blvd, Tiburon
Central Marin Fire Station 13 – 5600 Paradise Drive, Corte Madera
Central Marin Fire Station 14 – 342 Tamalpais Drive, Corte Madera
Central Marin Fire Station 15 – 400 Magnolia Avenue, Larkspur
Central Marin Fire Station 16 – 15 Barry Way, Kentfield
Kentfield Fire – 1004 Sir Francis Drake Blvd, Greenbrae
Marinwood Fire – 777 Miller Creek Road, San Rafael
Marin County Fire (Marin City) – 850 Drake Avenue, Marin City
Marin County Fire (Point Reyes) – 101 4th Street, Point Reyes Station
Marin County Fire (Throckmorton) – 816 Panoramic Highway, Mill Valley
Marin County Fire (Woodacre) – 33 Castle Rock Avenue, Woodacre
Marin County Fire (Tomales) – 26701 Shoreline Highway, Tomales
Mill Valley Fire  Station 6 – 26 Corte Madera Avenue, Mill Valley 
Mill Valley Fire Station 7 – 1 Hamilton Drive, Mill Valley
Novato Fire Station 61 – 7025 Redwood Blvd, Novato
Novato Fire Station 62 – 450 Atherton Avenue
Novato Fire Station 63 – 65 San Ramon Way, Novato
Novato Fire Station 64 – 319 Enfrente Road, Novato
Novato Fire Station 65 – 5 Bolling Drive, Novato
Ross Valley Fire Station 18 – 33 Sir Francis Drake Blvd, Ross
Ross Valley Fire Station 19 – 777 San Anselmo Avenue, San Anselmo
Ross Valley Fire Station 20 – 150 Butterfield Road, San Anselmo
Ross Valley Fire Station 21 – 10 Park Road, Fairfax
Southern Marin Fire Station 1 – 333 Johnson Street, Sausalito
Southern Marin Fire Station 4 – 304 Poplar Street, Mill Valley
Southern Marin Fire Station 9 – 308 Reed Blvd, Mill Valley
Tiburon Fire Station 10 – 4301 Paradise Drive, Tiburon
Tiburon Fire Station 11 – 1679 Tiburon Blvd, Tiburon
San Rafael Fire Station 51 – 1051 C Street, San Rafael
San Rafael Fire Station 52 – 210 3rd Street, San Rafael
San Rafael Fire Station 53 – 30 Joseph Court, San Rafael
San Rafael Fire Station 54 – 46 Castro Avenue, San Rafael
San Rafael Fire Station 55 – 955 Point San Pedro Road, San Rafael
San Rafael Fire Station 56 – 650 Del Ganado Road, San Rafael
 
If you are experiencing a medical emergency please visit your local hospital. 
Novato Community Hospital – 165 Rowland Way, Novato
Kaiser Hospital – 99 Monticello, San Rafael
Marin Health Medical Center (Marin General) – 250 Bon Air Road, Kentfield

We are encouraging residents to stay off the roads to reduce the risk of traffic collisions due to the likely power outages at traffic lights and intersections throughout Marin County.
 
Who to call for information:
DO NOT CALL 9-1-1 FOR INFORMATION ABOUT THE PSPS!
Call 2-1-1 for non-emergency calls, including questions about medical devices, community resource center and charging center locations, and referrals to other social services.  2-1-1 should be your primary contact number. In addition, residents can text MARINSHUTOFF to 898-211 (or MARINAPAGON to 898-211 for Spanish speaking residents) to receive helpful information.
 
Only call 9-1-1 if you are experiencing a medical emergency (e.g., severe bleeding, chest pain, etc.), or to report a downed power line or tree which could create a public hazard. 
 
All questions regarding PSPS events and extended outages should be directed to PG&E via their website and 1-800-743-5000. Residents and businesses can access updated PSPS information from PG&E online at www.pge.com/pspsupdates and verify impacted addresses at www.pge.com/eventmaps
 
Residents who depend on electrically powered life sustaining equipment should follow these steps: 
  1. Call their emergency contact for support and assistance. 
  2. Call their durable medical equipment provider for additional supplies and resources.
  3. Call their healthcare provider for medical guidance.
  4. Call 2-1-1 for general information and resources.
  5. Call 9-1-1 if experiencing a life-threatening medical emergency.
 
For more information, including what to do during a power outage, visit www.readymarin.org and www.ready.gov.
 
Safety Concerns for During an Outage:
  • Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer.
  • Maintain food supplies that do not require refrigeration.
  • Avoid carbon monoxide poisoning. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stovetop or oven to heat your home.
  • Check on your neighbors. Older adults and young children are especially vulnerable to extreme temperatures.
  • Go to a community location with power if heat or cold is extreme.
  • Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary “surges” or “spikes” that can cause damage.
  • During a power outage, treat unlit traffic lights as a four way stop.
  • Turn off irrigation systems and reduce water use. Conserving water eases demand on backup generators and ensures we have enough water for firefighting and other essential needs. 
 
Charging Stations: 
 
Once power goes out, local agencies and community partners plan to activate a series of charging stations for affected residents to recharge cell phone and small devices. Please make sure you bring your own charging cable.  Hours listed are effective once the outage occurs.
 
  • Bolinas: Bolinas Fire Department, 100 Mesa Road (9:00am until 5:00pm)
  • Corte Madera: Corte Madera Rec Center, 498 Tamalpais Drive (Sunday 12pm-5pm, Mon-Thu 9am-4pm)
  • Corte Madera: Town Hall, 300 Tamalpais Drive (Mon-Thu 9am-4pm)
  • Larkspur: Central Marin Police station Community Room, 250 Doherty Drive (Open 24 hours)
  • Mill Valley: The Mill Valley Community Center, 180 Camino Alto, Mill Valley (Mon-Fri, 8:30am to 5:30pm)More information
  • Novato: Margaret Todd Center, 1560 Hill Road, Novato, CA (9AM-7PM)
  • San Anselmo: San Anselmo Library, 110 Tunstead (Saturday & Sunday 12pm-5pm, Mon-Wed 10am-8pm, and Thursday 10am-5pm)
  • Sausalito: Sausalito City Hall, 420 Litho Street, (9:00 am- 9:00 pm) 
 
 
PG&E COMMUNITY RESOURCE CENTERS
 
San Rafael: Albert J. Boro Community Center, 50 Canal Street (Daily, 8am to 8pm)
Marin City / Sausalito: Marin City Health & Wellness Center, 630 Drake Avenue (Daily, 8am to 8pm)
Novato: Old Hamilton Gym, 115 San Pablo Avenue (Daily, 8am to 8pm)
Stay informed:
  • Sign up to receive safety information on Nixle by texting your ZIP code to 888-777.
  • Sign up for AlertMarin notifications to receive information on immediate threats to personal safety or property, tailored to an address of your choosing.
  • Sign-up for PSPS Zip Code Alerts by texting ENROLL to 97633 or by calling 1-877-9000-PGE.
  • Update contact information with PG&E at www.pge.com/mywildfirealerts or by calling 1-866-743-6589.
 
 
 

Address/Location
County of Marin Office of Emergency Management
1600 Los Gamos Dr
San Rafael, CA 94903

Contact
Emergency: 9-1-1
Non-emergencies: 415-479-2311

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