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Madison County Emergency Management & Homeland Security Agency
Thursday March 9th, 2017 :: 09:01 a.m. EST

Alert

911 Service is restored to AT&T cellular customers.

AT&T reports that the 911 service for their cellular customers has been repaired over night. There should be no issues in dialing 911 across Madison County and Anderson at this time.

Madison County Emergency Management, and Madison County Central Dispatch encourage residents to save the non-emergency numbers below, for usage during non-emergency events, or other times of outage. 

Any questions or requests regarding the issue should be directed to AT&T.


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AT&T cellular customers nationwide are currently experencing difficulties dialing 911. You may recieve a busy signal or your call may not go through at all. Until this issue is resolved you can reach Police, Fire, and EMS services in Madison County and Anderson by dialing 765-642-0221 or 765-648-6775. Both numbers will reach the Madison County Central Dispatch. If you are not currently in Madison County, check local media for contact numbers for emergency services. 

Home/Buisness phones, and cellular phones from other providers are not known to be experiencing an issue at this time. 

Instructions:

Dial 911 in case of emergency in Madison County / Anderson.

Address/Location
Madison County Emergency Management & Homeland Security Agency
200 N Delaware St
Anderson, IN 46016

Contact
Emergency: 9-1-1
Non-emergencies: 765-635-2017

Submit an anonymous web tip

Alert Details

Severity:
Moderate - Possible threat to life or property
Urgency:
Expected - Responsive action SHOULD be taken soon (within next hour)
Certainty:
Observed - Determined to have occurred or to be ongoing
Category:
Utility, telecommunication, other non-transport infrastructure
Event:
Telecommunications Emergency

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