HCSO: 9-1-1 Call Center Groundbreaking
<p>HARRIS COUNTY, TX - The new state-of-the-art Harris County 9-1-1 Call Center will begin construction in the very near future. The groundbreaking ceremony for this project is scheduled for Thursday, September 22, 2016, at approximately 10:00 a.m. The location for this event will be at the Harris County Sheriff’s Office Aldine Community Storefront, located at 5202 Aldine Mail Route Road, 77039. </p>
<p>This new call center is of significance because it will be a brand new-state-of-the-art facility which will enable our emergency communications employees to work more efficiently with Next Generation 9-1-1 emergency communications technology. The call center will service the unincorporated area of Harris County which answers approximately 1 million 9-1-1 and 500,000 nonemergency calls a year. It will also provide for a facility that will influence the way in which Public Safety Operations are supported for many years to come, as well as how we coordinate with nearby agencies, by sharing data and resources and solving problems together.</p>
<p>This site will not only provide state-of-the-art technology, but also an onsite training module for all new employees. The facility will also be self-sustaining and will accommodate 24/7 operations during any crisis situation. Once online, the new call center will allow Harris County to keep up with the ever growing population in its territory.</p>
<p>The 9-1-1 call taking equipment is supported by Greater Harris County 9-1-1 Emergency Network (GHC 9-1-1), which administers the 9-1-1 infrastructure for 49 cities wholly or partially within Harris and Fort Bend Counties. This is the largest regional 9-1-1 system in the Texas and one of the largest in the country.</p>
Address/Location
Harris County Sheriff's Office
1200 Baker St
Houston, TX 77002
Contact
Emergency: 9-1-1
Non-emergencies: 713-221-6000