Full Notification

Since 1991, Congress passed a formal proclamation to annually honor public safety dispatchers in the month of April as “National Telecommunicators Week.” During this week, telecommunicators throughout the nation are recognized for their outstanding efforts and devotion to the communities they serve. 

Many times public safety telecommunicators are the first line of assistance when the community calls into their dispatch. Although they are rarely seen and heard by the public, dispatchers are the “behind the scenes” link between those in need and those that can help. As a result, one week every year, we celebrate and honor our Department’s Dispatchers by recognizing their contributions to helping keep our country safe.  The Sheriff’s Communication Center dispatchers and law enforcement technicians assigned to special desk operations consistently demonstrate a high-level of performance and devotion to their telecommunicator duties. 

On Thursday, April 14, 2016, in celebration of this event, Sheriff Jim McDonnell recognized the dedicated service of Public Safety Dispatchers and presented this year’s “Public Response Dispatcher of the Year,” award to Lisa Hennessy. The Department’s tradition of recognizing one Public Safety Dispatcher each year started in 1986. This year’s recipient, Lisa Hennessy, started her career as a dispatcher with the Los Angeles County Sheriff’s Department in 2003 and has been dispatching ever since.  Communications and Fleet Management Bureau Captain Eliezer Vera said, “She has been on the job for 13 years and a tenure training officer.  She has had 7 trainees and is very passionate about sharing her knowledge with others.  Lisa has the skill set and communication to be the calming voice on the other end of the radio and telephone.  She is also involved in a project, where victims of violent crimes are provided assistance in various ways.  Lisa has helped get 11 families adopted by Sheriff’s Communication Center and East Los Angeles Station.” 

Forwarded By:

Sara Rodriguez, Deputy

Sheriff’s Information Bureau – Newsroom

Los Angeles County Sheriff’s Department 

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Jim McDonnell, Sheriff
Los Angeles County Sheriff's Department