Full Notification

Last week the Frankfort Police Department responded to a very serious incident in the Village. In situations like these the Frankfort Police Department's first responsibility is to respond to those immediately involved, give aid, gather information, and ultimately make an arrest or control the situation as appropriate. During this particular call, we believed that an offender at large was a threat to the general public so we activated two emergency notification systems. The first one was Reverse 911 and the second one was completed through our Nixle emergency notification system. Reverse 911 is used to communicate community wide alerts, such as tornado alerts, evacuation notices, emergency police alerts, etc. This notification is activated through Lincoln Way 911 Call Center and at times the Will County Emergency Management Agency (EMA).
When the police department requests a REVERSE 911 the landline phone number associated with a specific home address using AT&T’s landline data – information is called. But many Frankfort residents no longer have landline phones; they have switched to cellular or computer/IP based phone service. Since there is no longer a phone number associated with their home address, these residents will not receive a REVERSE 911 phone call unless they create an account with Will County EMA. These residents are highly encouraged to log onto https://willcounty.smartmsg.com/ to create their account and provide cellular (or computer based) phone numbers that are to be linked to their specific street address. Landline phone users can do the same; they will then receive REVERSE 911 phone calls on their home phone and as a bonus a replicate call on their cell phone(s).
FYI: Some cellular phones are equipped with Wireless Emergency Alert (WEA) Technology, a distance based system, not associated with a phone number. WEA enabled cellular phones are designed to automatically receive an alert when they are in the receiving range of any cell tower broadcasting a WEA message. Contact your cellular phone provider for more information.
Frankfort Police Department also employs the web based NIXLE system to email and/or text important community wide notifications to village residents. To keep informed about Frankfort’s road closures, residential burglaries, safety tips, etc. go to www.villageoffrankfort.com, then the “WORK” section and the QuickLink “POLICE NIXLE Community Alerts” and sign up to the NIXLE system.
The Frankfort Police Department does also have a Facebook page. You can check our Facebook page for safety tips, community events, and press releases. Finally just as we do our best to communicate with you we always appreciate your communication back. If you see something suspicious or out of the ordinary: please call when it is happening. We value our police community relationship and look to enhance it every day!

Citizen’s Police Academy
Our annual Citizen’s Police Academy is full. We would like to thank everyone for their interest in this program. If you are interested, you can be put on a waiting list for next year’s academy. Please email us at [email protected] or call us at (815)469-9435 to be put on the list.