Full Notification

The Ingham County Sheriff's Office has received several reports about a scam involving a person or persons claiming to work for Microsoft Tech Support. As part of the scam, the caller informs the victim that he or she must remotely log into your computer to fix problems with Microsoft software. Once remotely logged in, the scammers then access banking and other personal information then use that information to drain bank accounts of money.

Citizens are urged to be cautious of phone calls in which they are asked for personal information or access to personal computers or accounts. Microsoft WILL NOT make unsolicited calls for technical issues.

For more information, check http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

If someone claiming to be from Microsoft tech support calls you:

- Do not purchase any software or services.
- Ask if there is a fee or subscription associated with the "service." If there is, hang up.
- Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
- Take the caller's information down and immediately report it to your local authorities.
- Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.