Full Notification

In this widespread scam, a telephone caller poses as a company employee & threatens to shut off power unless an immediate payment is made. Scammers often use Caller ID spoofing to lead you to believe you are receiving a call from JCP&L and/or provide a fake verification phone number. These call back numbers may even include exact replicas of greetings and hold messaging you would hear calling JCP&L's contact center. To verify your account status, always call JCP&L's Customer Service dept at 1-800-662-3115 or log into your account at jcp-l.com.