Full Notification

After the heavy snowfall and drifting that we've had over the past two days, the North Aurora Police Department would like to ask for your cooperation.

First, winter street parking restrictions are currently in effect. Parking on Village streets after a 2" snowfall is not allowed until snow is plowed to the curb. 

Public Works personnel will be working hard to clear the streets but they need your cooperation as vehicles parked on the street slow down the plows and drain police resources needed to remove them. Vehicles in violation will be ticketed and may be towed, causing a minimum fine of $50.00 and tow fees that exceed $100. If you suspect your vehicle was towed from the street during snow removal, call the police department at (630) 897-8705.

Please move vehicles off of the roadway until the snowstorm is over and plowing is complete. We appreciate your cooperation.

Next, with snow in excess of 12 inches in most places, many fire hydrants are completely covered with snow.  In the event they are needed due to a fire, this can slow fire department response considerably.  Fire department personnel must locate a hydrant and then must dig it out before they can use it.

We are asking for residents to shovel out fire hydrants in front of their homes so that the fire department does not have to waste precious minutes and can instead focus on putting the fire out.  If possible, please shovel at least 1 foot all around the hydrant to give fire department personnel easy access.

 

Mailboxes

It is the policy of the Village of North Aurora to pay claims, or make physical repairs to mailboxes and or posts that have been Directly Hit by a snow plow blade or some portion of the plow truck. The Village is not liable and does not pay claims for mailboxes or posts that are damaged due to their inability to withstand the force of plowed snow. Home and business owners need to be aware that the force of snow being thrown by a plow during one heavy snowfall, or over a series of plowings, is substantial, and mailboxes need to be able to withstand the impact of plowed snow.

If a resident believes that their mailbox has been physically hit by a plow, they should call the Village of North Aurora at (630) 897-1457. We will send an employee out to investigate and take pictures of the damage. A mailbox hit by a plow will look demolished, or have a clear indication of being stuck by a plow blade. If a resident’s mailbox was hit by a plow, the Village will offer two options:

• The Village will provide and install a standard mailbox and /or post, or replace the existing mailbox or post; however, you must be aware that this repair or replacement may take several days depending on snowfall and work load.

• Residents may replace the mailbox themselves, and file a Claim with the Village of North Aurora Public Works Department for reimbursement. This will be forwarded to the insurance company for review.

In either case, residents must notify the Village of North Aurora Public Works Department of their decision before the resident does the repair.

If there is no evidence that the mailbox was hit by a plow, the resident will be so notified and instructed that the replacement of the mailbox is their responsibility. The resident will still have the right to file a claim against the Village of North Aurora if the resident believes the Village is liable, and it will be referred to the Village insurance carrier for resolution.

Snow plowing is difficult work that is usually done under poor conditions. Village employees are professionals who take pride in their work and when accidents happen, the Village will make every effort to acknowledge them and do what is necessary to make the proper repairs. In a similar manner, we would ask residents whose mailboxes are damaged by the force of snow to promptly undertake the necessary repairs themselves.

Please call Village Hall at (630) 897-8228 if your mailbox is damaged during snow removal.

For more information about snow removal procedures, please go to http://www.vil.north-aurora.il.us/departments/public-works/snow-removal.aspx.