Full Notification

SCAM ALERT:

The City of Troy has received several telephone calls regarding the Water Department calling residents and advising them they are late on their water payment.

Please be advised the City of Troy DOES NOT notify residents by telephone they are delinquent on payment.  Most of the calls have been after normal business hours in the evening.  Normal business hours for the City of Troy are 8 am to 4:30 pm Monday through Friday. 

Again we want to remind citizens if a utility company calls in reference to payment make them first confirm you account information and address.  You can also ask for a call back number and compare that to the number on your bill.