- Monday February 17th, 2014 :: 12:26 p.m. CST
Attention All Villages of Prairie du Sac and Sauk City Water Customers
Due to the alarming number of service lateral freeze ups still occurring, the Villages of Prairie du Sac and Sauk City Utilities are now mandating all water utility customers to run a continuous pencil sized stream of cold water from a faucet in their home or business until further notice. This is due to the temperatures that are causing increased frost depths resulting in service lateral freeze ups. A service lateral freeze-up prevents you from being able to use water until it is able to be thawed. Do not shut the water off, even on warm days, until notified by your utility. In order to account for this additional water usage, your billing will be estimated based on your usage for the same time period last year. You will not have to pay for the additional water flow. However, freeze ups to the service lateral could result in charges to the customer, if you fail to run a continuous pencil sized stream of cold water as mandated.
If you have any questions please contact your respective utility as soon as possible by calling the Village of Prairie du Sac at 608-643-2421 or the Village of Sauk City at 608-643-3932. Thank you in advance for your cooperation and patience.
Please pass this message on to other Prairie du Sac and Sauk City water customers. Thank you.
Sauk County Nixle Information System
510 Broadway St
Baraboo, WI 53913