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Hi-Desert Medical Center
Friday July 16th, 2010 :: 10:44 a.m. PDT


Hi-Desert Medical Center Emergency Department Rated Among Top 10 in Nation

Joshua Tree, CA – Hi-Desert Medical Center’s emergency department received a Top Performing Emergency Department designation from Team Health, its physician provider. The department scored in the top 10 among more than 500 hospitals nationwide.

In an effort to identify common traits of the top performing emergency departments who partner with Team Health, an operational performance group interviewed emergency department leaders from across the nation with the goal of sharing critical success factors common among the departments. The study identified which emergency departments are achieving or exceeding their goals on a consistent basis. To be considered a high performing emergency department, significant progress had to be made in meeting or sustaining most (if not all) of the following key metrics:

§ Patient satisfaction

§ Throughput times (i.e.: door to provider time)

§ Core measure compliance

§ Community reputation

§ Growth

§ Marked improvement over baseline (most improved)

§ High degree of administrative satisfaction with leadership and teamwork

Hospital emergency departments in the top-10 nationwide—including Hi-Desert Medical Center’s—share impressive results for the metrics listed above. HDMC’s emergency department door to provider time is less than the national average of three hours.

“The emergency department nursing and medical staff are clear about our vision and goals,” said Donna Johnson, emergency department director. “With Dr. Edward Cooper, our medical director, fully engaged and leading this process, our hard work and process improvement initiatives are taking hold. This is reflected by this national recognition. I am proud of our team.”

Hi-Desert Memorial Health Care District is a modern, nonprofit 59-bed acute primary care hospital accredited by the Joint Commission on Accreditation of Healthcare Organizations. The District includes the Hi-Desert Continuing Care Center, a 120-bed skilled nursing facility, on the campus of Hi-Desert Medical Center. Other programs include a wide range of quality inpatient and outpatient diagnostic, treatment and rehabilitation services, a sleep lab, home health and hospice services, and a variety of community outreach services.

Hi-Desert Medical Center
6601 White Feather Rd
Joshua Tree, CA 92252

Emergency: 9-1-1

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