- Thursday June 4th, 2026 :: 10:44 a.m. CDT
West Frankfort Water Notice 
FROM CITY OF WEST FRANKFORT:
Due to a water line being struck, customers in the following area may experience a temporary loss of water service:
-South Cherry Street to South Marion Road
-Cleveland Street to Lawrence Road
The Water Department is actively working to repair the line and restore service as quickly as possible.
Once water service has been restored, this area will be placed under a Boil Water Order until further notice.
We appreciate your patience and understanding.
Instructions:
Conserve water & prepare for water shortage throughout the day.
Address/Location
Franklin County Office of Emergency Management & Communications
401 E Park St
Benton, IL 62812
Contact
Emergency: 9-1-1
Non-emergencies: 618-439-4362
TEXT-A-TIP - Text TIP OEMCALERT followed by your message, to 888777
Alert Details
- Severity:
- Minor - Minimal to no known threat to life or property
- Urgency:
- Expected - Responsive action SHOULD be taken soon (within next hour)
- Certainty:
- Observed - Determined to have occurred or to be ongoing
- Category:
- Utility, telecommunication, other non-transport infrastructure
- Event:
- Utility Emergency