Veolia water customers on both sides of all streets between, and including, Sixth and 10th Streets, and Adams Street to the western Hoboken border remain under a Boil Water Advisory until further notice.
Drinking water distribution has resumed as of 5 p.m., at the outdoor plaza in front of 770 Jackson St. Distribution will last until approximately 10 p.m. or while supplies last, whichever comes first. The water is meant for residents in the Boil Water Advisory area only. Please take what you need, as supplies are limited. The City will inform residents via Nixle if distribution will be ending prior to 10 p.m. this evening.
Impacted residents should boil water for consumption
Water customers in the impacted area should boil their tap water before consumption or use bottled water.
Residents and businesses in the impacted area should boil their water for at least one minute for the following, even if their water is filtered at home: drinking, cooking, baking, washing dishes, making ice cubes, taking medication, brushing teeth, washing food, mixing baby formula, mixing juices or drinks, feeding pets, or other consumption.
Water does not have to be boiled for showering or washing clothes.
The Boil Water Advisory was issued yesterday, as a precaution after a water main was struck by a contractor at Seventh and Madison Streets, which caused some customers to experience a significant loss of pressure or be without water.
Low water pressure could potentially allow for the presence of harmful microbes in the system. Microbes in drinking water can cause illness and could pose a special health risk for infants, some elderly, and people with severely compromised immune systems.
Water quality samples have been sent to the lab for testing. These tests take a minimum of 24 hours. Once results are received, they will be reviewed by the NJDEP who will determine if they meet all water quality standards and the Boil Water Advisory in the impacted area can be lifted. Veolia will notify customers when the Boil Water Advisory is lifted, and the water supply is deemed satisfactory.
For more information, customers can visit mywater.veolia.us or call Veolia customer service at 800-422-0141.
Stay Informed
For more information, customers can visit mywater.veolia.us or call Veolia customer service at 800-422-0141.
The City of Hoboken and the Hoboken Office of Emergency Management (OEM) will continue to provide updates on repairs, impacts, and the limited area Boil Water Advisory at the City’s X page (@CityofHoboken), the OEM X page (@HobokenOEM) and Facebook (facebook.com/hoboken). Residents can also sign up to receive updates by visiting www.hobokennj.gov/alerts. Follow Veolia on X at @VeoliaWaterNJ,
Other causes of water main breaks and water infrastructure upgrades
Much of Hoboken’s water infrastructure is over 100 years old. These old cast-iron pipes are fragile and prone to breaking, especially during temperature changes or pressure shifts. For decades, almost no proactive investments were made and starting in 1994, the City sold off control of the water system. As a result, for more than 20 years, only about 5 percent of the system was upgraded, leading to frequent and disruptive water main breaks.
In 2019, Hoboken entered a new agreement with Veolia (formerly SUEZ), launching a public water utility and committing at least $33 million through 2034 for infrastructure upgrades. This includes an average of $2.2 million in annual improvements, six times more than under the previous contract, and $2 million in smart technology to detect leaks and reduce costs for residents.
The City has replaced nearly 5 miles of aging water mains, with plans to replace 29,000 linear feet by the end of 2025 and replace another 12,000 feet by 2030. This would proactively upgrade approximately 20 percent of the entire system.
