Water customer,
A small amount of rain has occurred this week, but not enough accumulation to counteract the sustained moderate drought conditions in our area.
Due to the drought conditions and continued lower-than-normal water levels, Hendersonville’s water system remains in a Stage 2A Water Shortage Alert. When the system is in a Stage 2A Alert, all water customers are expected to reduce their non-essential water use and utilize conservation measures to ensure there is ample supply for essential uses.
We strongly encourage our customers to take the following steps:
- No car washing except by commercial facilities equipped to recycle water;
- Do not wash down outside areas such as sidewalks, patios, parking lots, service bays, aprons, etc.;
- Limit lawn and garden watering to only that which is necessary for plants to survive, reusing household water or reclaimed water when possible;
- Do not leave faucets running while shaving, brushing teeth, or rinsing dishes;
- Limit flushing of toilets by multiple usage;
- Limit use of clothes washers and dishwashers, and when used, operate fully loaded;
- Take showers rather than bathing and limit the duration of showers;
- The use of disposable and biodegradable dishes is encouraged;
- The use of flow-restrictive and water-saving devices is encouraged;
- Limit hours of operation of water-cooled air conditioners;
- All residents, businesses, and institutions are requested to temporarily delay new landscape work until the water shortage has ended.
Water Treatment Facility staff are continually monitoring the levels on the Mills River, the weather forecasts, and the amount of treated water that is leaving the plant. Utility staff ask customers to limit their household, commercial, and industrial water use to essential uses only with the goal of each water customer reducing their use by 20% compared to their typical use.
Thank you for your cooperation as we work together to conserve water during this drought period.
Additional information about the Water Shortage Alert, link to the City’s Water Shortage Response Plan, and conservation tips can be found at www.hvlnc.gov/watershortage.
Sincerely,
Hendersonville Water & Sewer
