Full Notification

Following the recent installation of compatible equipment, the Public Safety Department is pleased to announce that Smart911 information will now be received by our 911 Dispatchers.

Smart911 is a free service that allows individuals and families to sign up online to provide key information to 9-1-1 call takers during an emergency.

Smart911 saves critical time in an emergency and has proven to save lives nationwide. The additional information provided in a Smart911 Safety Profile enables Public Safety Officers or Fire Personnel to know exactly where they are going and who they are looking for in a house fire or at the scene of a vehicle accident, those details can help for a faster and more efficient response.

Smart911 allows individuals to create a Safety Profile for their household at www.smart911.com or on the Smart911 App that includes any information they want 9-1-1 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information.

With Smart911, individuals can link both homes and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed, rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile. All information is optional, and the citizen can choose what details they would like to include.

The Harper Woods Public Safety Department encourages residents to sign up for the free service that provides emergency responders with additional life- saving information in the event of an emergency.

The Smart911 App is available on the Apple Store or Google Play.