Full Notification

Public Service Announcement
 
August 22, 2019
 
DPS will be flushing water mains in a portion of the low service area starting 9 pm to 5 am, Thursday to Friday, August 22^nd to 23^rd, 2019.  A list of streets expected to be affected at various times over night can be found below.  Please note that streets are not listed in order of service interruption, nor will service be interrupted for the full duration.  For further information please refer to the map(s) below.
 

• Main Street (from Fairview to Tilton Ave), Chestnut (from Main to West), Church (from Chestnut to Walnut), and Hudson (from Fair to Sand).
• The following streets from Main to Walnut; Dietz, Ford, Elm, and Maple
• Fairview, Grove, Academy, Watkins, Cliff, Spring, High, Harmon, Franklin, Cherry, Reynolds Ave, Hill Place, Lawn, Wall, Water, Market, South Main, Division, Prospect, Grand, Fair, Belmont Park, Belmont Circle North and South, Sand, Otsego, Tilton, Lewis, and Hickory.

 
FREQUENTLY ASKED QUESTIONS

1. Why is the water discolored?  The public should be advised that the water is often discolored after flushing water mains.  Discoloration should disappear quickly after they run the faucets in their homes or business.  The public should be advised not to use discolored water for food or beverage preparation, medical or dental procedures, or laundry.  A cold-water tap should be turned on and run for a few minutes until the discoloration has disappeared.  The public should be advised not to use hot water until the discoloration has disappeared to avoid drawing sediment into their hot water heater.  Once the discoloration has disappeared, customers can resume normal water use.  The public should contact the City if water discoloration persists for 2-3 hours.
2. Why is the water cloudy looking?  The public should be advised that the water may be cloudy due to air entrainment caused by flushing the water mains, but the water is safe for consumption.
3. Why does the water have a chlorine smell?  The public should be advised that chlorine is added to the water to make it safe for consumption and there may be an increased chlorine smell after flushing the water mains.  The public should be advised that the chlorine smell and taste may subside within 24 hours of water use.

 
During flushing, water users may experience a change in water color, pressure and/or loss of water. This is a common, temporary occurrence and is not a cause for alarm.  For additional questions, please call the Department of Public Service at (607) 432-2100 or email [email protected]