Full Notification

Mobile users in Los Angeles County, including Culver City, have the ability to send text messages to 9-1-1, giving hearing and speech impaired residents, or those in situations where it is too dangerous to dial 9-1-1, a potentially lifesaving option.

How to Text to 9-1-1 in an Emergency:

• Please only use Text to 9-1-1 as a last resort. Call if you can—text if you can't.
• Enter the numbers “911” in the “To” field. Do not include any other recipients.
• The first text message to 9-1-1 should be brief and contain the location of the emergency and the type of assistance you need (Police, Fire, or Medical).
• Text in simple words—do not use abbreviations, acronyms or emojis. Do not include photos or videos. Texts must be in English.
• Push the “Send” button.
• Be prepared to answer questions and follow instructions from the 9-1-1 dispatcher.

Below are a few things you need to know about Text to 9-1-1:

• Do not send a test text to the system. Keep the system open to receive emergency texts only.
• A text or data plan is required to send a Text to 9-1-1 message.
• Text to 9-1-1 location accuracy varies by cell phone provider and may be unreliable. Text to 9-1-1 is not available if your phone is roaming.
• If Text to 9-1-1 is not available or is temporarily unavailable, you will receive a bounce back message: "Text is not available, please make a voice call to 9-1-1."
• If you are deaf, hard-of-hearing or speech disabled, and Text to 9-1-1 is not available, use a TTY or telecommunications relay service, if available.
• Please do not text and drive.