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Pleasanton Police Department
Thursday December 13th, 2018 :: 10:57 a.m. PST


Changes to Nixle Coming, Action Required to Keep Receiving Notifications.

Important changes are coming to the notification system, and they will affect the way you receive messages from the Pleasanton Police Department.

Beginning Monday, December 17th, 2018, the Pleasanton Police Department will only be able to send red/alert notifications via text message. These types of notifications are saved for emergency circumstances only (i.e. shelter in place, natural disasters). These will still be sent via text message.

All other messages (non-emergency) will no longer be sent via text message. This means you will no longer receive text messages about things like community events, road closures and 'avoid the area' notices. These notifications can only be received via email as of Monday, December 17th, 2018.

If you wish to continue receiving ALL types of messages (green, yellow, red) from the Pleasanton Police Department please sign up for email notifications at If you do not want to sign up for emails you can find us on Facebook (@PleasantonPoliceCA), Twitter (@PleasantonPD), Instagram (@PleasantonPD) and Nextdoor under local agencies.

We apologize for any inconvenience this change may cause. We know how important communication is to our community, especially as it relates to safety. In a message to the department, Nixle noted increasing costs of SMS messages as the reason for the change. Thankfully, there are many ways to receive messages from the Pleasanton Police Department.

Pleasanton Police Department
4833 Bernal Ave
Pleasanton, CA 94566

Emergency: 9-1-1
Non-emergencies: 925-931-5100

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