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Anchorage Police Department
Wednesday March 28th, 2018 :: 01:56 p.m. AKDT


Call 3-1-1 to reach APD Dispatch in non-emergency situations

From the Mayor's Office:

ANCHORAGE (March 27, 2018) – Today, Mayor Ethan Berkowitz announced the launch of a new telephone directory to allow residents to reach often-accessed city services more easily, including the Anchorage Police Department’s non-emergency line.
“Anchorage 311 makes reaching the Anchorage Police Department easier in non-emergency situations,” said Chief Justin Doll.  “Residents are encouraged to use 311 to reach APD for all non-emergencies.”
The number prioritizes access to APD’s non-emergency line, which will relieve pressure on 911 and is easier to remember than the seven-digit phone number.  In addition, Anchorage 311 will serve as a general directory for frequently-contacted departments, such as Street Maintenance, Code Enforcement, the Mayor’s Office, Traffic, the Municipal Clerk’s Office, Fees and Taxes, Vehicle Impound, and Health and Human Services.
“We want to provide easy access to the City departments,” stated Mayor Berkowitz.  “Anchorage 311 offers residents a streamlined way to connect with MOA services.”
The City will monitor Anchorage 311 and update the menu options based on findings.  The number is currently up and operational. 
For more information, contact Kristin DeSmith, Communications Director, (907) 231-2226,

Anchorage Police Department
4501 Elmore Road
Anchorage, AK 99507

Emergency: 9-1-1
Non-emergencies: 907-786-8900

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