Full Notification

The St. Johnsbury Department of Public Works has issued an advisory for those that have a history of frozen water pipes.

Due to the extreme cold temperatures the Town is advising water users with a history, or concerns of freezing pipes to let a faucet drip to prevent frozen services lines. Although these steps will HELP prevent freezing water lines, they do not guarantee against frozen water service. Water services and plumbing are the responsibility of the property owner and NOT the Town of St. Johnsbury. It is the property owner's responsibility to properly heat and insulate areas with plumbing and to ensure that service lines are buried to proper depth to avoid freezing.

Users who choose to let their faucets drip to prevent freezing can fill out a form located on the Town website to seek relief for a portion of their water/sewer bill. Please read the entire advisory carefully and follow the recommended instructions.

The form is located at: http://www.stjvt.com/index.php/141-town-government/town-tickers/639-freezing-water-advisory-01-04-218.html.

Users who experience water line failures inside their building can contact the Department of Public Works at 748-4408, or in an emergency 9-1-1, to assist in shutting off water services to the building affected.