Full Notification

<p>HARRIS COUNTY, TX -&nbsp;The new state-of-the-art Harris County 9-1-1 Call Center will begin construction in the very near future.&nbsp;The groundbreaking ceremony for this project is scheduled for Thursday, September 22, 2016, at approximately 10:00 a.m.&nbsp; The location for this event will be at the Harris County Sheriff&rsquo;s Office Aldine Community Storefront, located at 5202 Aldine Mail Route Road, 77039.&nbsp;</p>

<p>This new call center is of significance because it will be a brand new-state-of-the-art facility which&nbsp;will enable our emergency communications employees to work more efficiently with Next Generation 9-1-1 emergency communications technology.&nbsp; The&nbsp;call center will service the unincorporated area of Harris County which answers approximately 1 million 9-1-1 and 500,000 nonemergency calls a year. It will also provide for a facility that will influence the way in which Public Safety Operations are supported for many years to come, as&nbsp;well as how we coordinate with nearby agencies, by sharing data and resources and solving problems together.</p>

<p>This site will not only provide state-of-the-art technology, but also an onsite training module for all new employees. The facility will also be self-sustaining and will accommodate 24/7 operations during any crisis situation.&nbsp; Once online, the new call center will allow Harris County to keep up with the ever growing population in its territory.</p>

<p>The 9-1-1 call taking equipment is supported by Greater Harris County 9-1-1 Emergency Network (GHC 9-1-1), which administers the 9-1-1 infrastructure for 49 cities wholly or partially within Harris and Fort Bend Counties. This is the largest regional 9-1-1 system in the Texas and one of the largest in the country.</p>