Recent ATM Shoulder Surfing Incidents
Fremont police officers are currently investigating fraudulent activity that occurred at two Bank of America ATM machines on March 17 and 18, 2015.
During the incidents suspects obtained personal bank account access code information by shoulder surfing victims at ATM machines. On March 17, 2015, the activity occurred at the Irvington Bank of America Branch located at 40665 Fremont Blvd. and on March 18, 2015, the activity occurred at the Beacon Street location, located on 39300 Fremont Blvd. Officers have located two victims, but believe there are other people who have not yet come forward or who have not yet realized that they were a victim of this crime.
If you or someone you know used the ATM at either branch on March 17 or 18, we strongly encourage you to check your bank account records to see if fraudulent activity took place. The activity would likely be consistent with your original ATM transaction and then it might reflect one or more subsequent transactions immediately following.
To avoid becoming a victim of shoulder surfing:
- Always make sure that you wait at the machine or check-out counter until your transaction is fully completed and closed.
- Don’t proceed with your transaction if someone is standing unreasonably close to you. ATM customers should always respect private personal space.
- Shield the pin pad by cupping your hand or using your body, if you believe someone is watching you.
- If the ATM line is long and you feel something isn’t right, go inside to complete your transaction.
- Call police right away if you see anyone loitering or acting suspicious near an ATM.
- Always shred and properly dispose of your receipts.
If you believe that you are a victim of this crime consistent with the details in this message, please notify the bank branch where it occurred and file a police report by calling 510-790-6800 and selecting option 3.
Address/Location
Fremont Police Department (CA)
2000 Stevenson Blvd
Fremont, CA 94538
Contact
Emergency: 9-1-1
Non-emergencies: 510-790-6800
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