Full Notification

The Village of Montgomery Police Department will be dispatched by the KenCom Public Safety Dispatch center for emergency dispatch services. The switch over date is October 29, 2013. Area residents are reminded that not much will change for response protocol.

Although 911 calls will be sent to the KenCom dispatch center (located in Yorkville) residents should not change how they call for an emergency responder. “The most important thing we want to emphasize is that you still call 911 in an emergency,” said Montgomery Police Chief Daniel Meyers. “Most of the changes will occur from an administrative standpoint.”

The non-emergency phone number for the police department will remain (630)897-8707. You will receive a voice prompt which will guide you through a series of options. You will be able to transfer to a desired department, leave a voicemail, or speak with Administration between the hours of 7:00am – 6:00pm, Monday through Friday.

Calling the police department outside of normal business hours will lead to our voice prompt with options. Here, residents can leave a message that will be returned during normal business hours. Please remember to call 911 for all emergencies.

A telephone located in the lobby is for the public to use to connect to KenCom Dispatch Center after hours and on the weekends.

The Public Works department phone number will remain (630)896-9241, with regular business hours of 7:00am to 3:30pm, Monday through Friday. If you call the Montgomery Public Works Department outside normal business hours (7 a.m. – 3:30 p.m., Monday-Friday), you
may leave a message that will be returned during regular business hours. In case of after-hours emergencies, you can contact dispatch by calling the (630)897-8707 number and following the prompts for dispatch.