Full Notification

PSE&G Prepares for More Heavy Rain, Possible Flooding

PSE&G is closely monitoring the rain storm expected to hit New Jersey today into Friday. The storm could bring heavy rain, strong winds and lightning in portions of PSE&G’s service territory, as well as the possibility of localized flooding. In anticipation of the heavy rain, PSE&G is ensuring that all available personnel are ready to respond should there be outages associated with the storm. To prepare for possible flooding, PSE&G has inspected its substations.

To report a power outage or downed wire, call PSE&G's Business Solutions Center at 1-855-249-7734 (1-855-BIZ-PSEG). Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg.com. It is important to always report outages to PSE&G. Don’t assume someone else has reported it.
General outage activity throughout our service territory is available online at pseg.com/outagecenter and updates are posted on pseg.com during severe weather. Customers can also follow us on Twitter @psegdelivers to monitor restoration progress. Twitter should not be used to report outages.

This storm does have the potential to interrupt service, and customers should prepare for the possibility of outages. PSE&G offers the following tips:

DOWNED POWER LINE SAFETY
Downed wires may appear dead but should always be considered "live." STAY AWAY FROM ALL DOWNED LINES. Do not approach or drive over a downed line and do not touch anything that it might be in contact with. If a wire falls on a vehicle, passengers should stay in the vehicle until help arrives. To report a downed wire, call 1-855-249-7734 (1-855-BIZ-PSEG) and tell PSE&G the nearest cross street.

BEFORE THE STORM
Log in to My Account make sure your contact information is up to date. This makes it easier for our system to recognize you when you call. You can also opt in for MyAlerts to allow PSE&G to send you text and email messages about outages that may affect you. Charge your cell phones and other mobile devices. Bookmark our website and add the Customer Service phone number to your contacts. Make sure you have your account number in a secure place that can be easily accessed.