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Swampscott Police Department
Tuesday September 6th, 2011 :: 10:13 a.m. EDT


Bank Scam

Banks included in this scam are Eastern, Sovereign, Bank Of America and Citizens

The following is an Alert Text from Eastern Bank Security:

Eastern Bank Corporate Security Department has been made aware that several customers have received “robo-calls” indicating that their “Eastern Bank MasterCard” has been compromised and asks the customer to enter their debit card number. There may also be a variation of this phone call that asks the customer to enter their debit card number in order to activate it. These calls are an automated phone call to Eastern Bank customers, non-customers and employees purporting to be from Eastern Bank

Robocall is a term for an automated phone call that uses both a computerized auto dialer and a computer-delivered pre-recorded message. The implication is that a "robocall" resembles a telephone call from a robot. Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public-service or emergency announcements. In this case they are using the “robocalls” with the intent to defraud the customer.

We are advising our customers that this request is a scam and should not provide their account/debit card information.

Swampscott Police Department
86 Burrill St
Swampscott, MA 01907

Emergency: 9-1-1
Non-emergencies: 781-595-1111

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